All Returns can take place by mail or visiting Casper's Closet.
Prior to making return by mail, please call us at (828) 245-7715
for a Return Goods Authorization number (RGA#), for ease of
following the transaction to completion.
All returns within 15 days from the date of purchase (in store or
date of receipt by mail), will be refunded in the original form of
payment in which they were purchased or store credit. Returns after
15 days and no more than 30 days after purchase, will be given store
credit only. No Refunds or Credit will be honored after 30 days.
In ALL cases of returns, all original tags must be attached to the articles
and a copy of the invoice or receipt must accompany the articles.
No claim will be accepted on used goods.
You are responsible for return shipping.